We ARE OPEN
Effective May 1, Illinois residents over the age of 2 are required to wear a face-covering or mask when entering a retail store. We thank all of our customers for their compliance with this new requirement and will continue to limit store traffic to help us all get past this global pandemic.
The front half of the store is large enough for 2 customers at a time to enter and maintain a 6 foot separation. We have two boxes labeled CUSTOMER marked on the floor to provide a visual clue. The counter that separates the customer area will be "no mans land" for the time being. We will use this space as a staging area to exchange bikes and parts while maintaining social distancing. The back half of the store is large enough for us to work and maintain the same 6 foot distance from each other. For the time being we need to restrict customers to the front half of the store (in front of the counter) and employees to the back half of the store (behind the counter).
Curbside service is available during normal business hours if you want to do business with us without entering the store - simply call us at 773-384-3010 and we will bring your bike or bike parts out to the curb for you to retrieve and ride. We can easily process credit card transactions over the phone or if you want to pay in person you can just put your credit card on the counter. We do not need to touch same.
We have paper towels and disinfectant next to the counter - please feel free to use same and please note the paper towels are reusable and hand-washable.
Finally, we will monitor our own health each day and stay flexible to whatever further actions or initiatives are needed moving forward.